Washington, DC - The Federal Trade Commission is mailing more than 430,000 checks totaling more than $10 million to people who could nit access money deposited to their NetSpend reloadable prepaid debit cards. According to an FTC complaint, many NetSpend customers were unable to access their funds, either because NetSpend denied or delayed activation of their card or because NetSpend blocked them from using it.

To settle the FTC’s charges, NetSpend Corporation agreed to notify and provide refunds to eligible customers who requested them before October 7, 2017. NetSpend also agreed to remit to the FTC any fees collected from NetSpend debit cards that were eligible for refund, but were not paid out during the consumer redress period. The FTC is using this money to send checks to customers who did not receive a refund previously in this case.

Recipients should deposit or cash checks within 60 days, as indicated on the check. The FTC never requires people to pay money or provide account information to cash a refund check.

If consumers have questions about the refund program, they should contact the FTC’s refund administrator, Analytics Consulting LLC, at 888-684-4858.

To learn more about the FTC’s refund program, visit www.ftc.gov/refunds.

TITLE DATE CONTACT INFO
NetSpend Refunds 888-684-4858
Analytics Consulting, LLC
Fortune Hi-Tech Refunds 1-800-964-0978
Epiq Systems
Lights of America Refunds 800-419-4695
Analytics Consulting, LLC
A to Z Marketing Refunds 877-506-4034
Rust Consulting, Inc.
Delaware Solutions Refunds Debt Collection
Analytics Consulting, LLC
NutriMost Refunds 
Products: NutriMost Ultimate Fat Loss System
1-877-884-6069
Analytics Consulting, LLC
Refunds for Uber Drivers 1-888-506-8281
Epiq Systems
Cedarcide Refunds 1-877-906-1610
Rust Consulting, Inc.
AMG Services Refunds  
Internet Teaching and Training Specialists Refunds 888-812-1569
Rust Consulting, Inc.
Western Union Refunds 1-800-448-1492
VGC Refunds 
Products: Vacation Packages
844-308-8911
Epiq Systems
American Business Builders Refunds 800-373-9651
Rust Consulting, Inc.
Cardinal Health Refunds 1-866-590-8531
Rust Consulting, Inc.
Elimidrol Refunds 866-880-0103.
Rust Consulting, Inc.
Rincon Management Refunds 1-844-330-6742
Analytics Consulting, LLC
CogniPrin Refunds 1-800-598-3025
Rust Consulting, Inc.
MyEx.com Refunds  
Advanced Tech Support Refunds 877-793-0908
Analytics Consulting, LLC
American Tax Relief Refunds  
Tachht Refunds 
Products: Original Pure Forskolin and Original White Kidney Bean
866-207-7028
Rust Consulting, Inc.
Allstar Marketing Group Refunds 877-982-1294
Analytics Consulting, LLC
United Debt Counselors Refunds 
Products: Debt Relief
855-263-3449
Rust Consulting, Inc.
CWB Services Refunds 888-521-5208
Epiq Systems
Help Desk National Refunds 877-309-1959
Rust Consulting, Inc.
Stratford Refunds 844-402-8577
Analytics Consulting, LLC
Refunds for Business Coaching Services 
Products: Professional Learning Institute, Pinnacle Learning Institute, Advantage Education, and Discover Education
855-225-1885
Rust Consulting, Inc.
Sensa Refunds 1-800-420-2914
Epiq Systems
Sale Slash Refunds 
Products: White Kidney Bean Extract and Pure Forskolin Extract
888-456-3556
Epiq Systems
Expense Management America Refunds 
Products: Mortgage and Debt Relief
 
Health Formulas Refunds 
Products: Dietary supplements, skin creams, DVDs
1-800-690-2366
Epiq Systems
NetSpend Refunds 
Products: Prepaid Cards
 
Prime Legal Plans, LLC  
Oro Marketing Refunds 1-855-719-1931
Analytics Consulting, LLC
Centro Natural Refunds 1-844-449-3585
Analytics Consulting, LLC
Nopalea Refunds 
Products: Diet supplements
 
Trudeau Refunds 
Products: The Weight Loss Cure “They” Don’t Want You To Know About
1-844-828-4437
Analytics Consulting, LLC
Dolce Refunds 
Products: Auto Service "Warranties"
1-877-703-3427
Rust Consulting, Inc.
DeVry Refunds 1-844-578-2645
Analytics Consulting, LLC
Genesis Today Refunds 
Products: Green Coffee Bean Weight-Loss Supplements
1-844-449-3586
Analytics Consulting, LLC
Amazon Refunds 866-216-1072
AT&T Refunds 1-877-819-9692
Epiq Systems
T-Mobile Refunds 1-844-746-4695
Epiq Systems
Volkswagen 3.0L Settlement 
Products: VW Touareg, Audi A6 quattro, Audi A7 quattro, Audi A8 & A8L, Audi Q5, Audi Q7, Porsche Cayenne
 
Herbalife Refunds 1-844-322-8146
Analytics Consulting, LLC
One Technologies Refunds 
Products: "Free" Credit Scores
1-844-828-4441
Analytics Consulting, LLC
J.K. Publications Refunds 1-844-225-4524
Gilardi & Co., LLC
The Tax Club Refunds 1-855-561-1178
Analytics Consulting, LLC
BurnLounge Refunds 
Products: Business Franchise
 
Lumosity Refunds 
Products: Lumosity brain-training program
1-844-449-3582
Analytics Consulting, LLC
Volkswagen 2.0L Settlement 
Products: VW Beetle, VW Golf, VW Jetta, VW Passat, Audi A3
1-844-98-CLAIM
Direct Benefits Group Refunds 
Products: Payday Loans
 
Independent Association of Businesses Refunds 
Products: Health Insurance
 
Straight Talk, Net10, Simple Mobile, and Telcel America Refunds 
Products: Unlimited data plans
1-855-312-3327
Analytics Consulting, LLC
Debt Advocacy Center Refunds 
Products: Mortgage Modifications